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Privacy Policy

Onward Robotics™️ (“Onward Robotics,” “we,” “us,” “our”) respects your privacy and we have established this Privacy Policy to assist you to understand how we manage your personal information.  By using this website (“Website”) or utilizing our systems as a customer (“Goods and Services”) and providing information to us, you—our Website visitors and Goods and Services customer, customer representatives, and other business partners (“you,” “your”)—signify that you have read, understand and agree to our Privacy Policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

What Information Do We Collect?

Information for use in sales and marketing

Because we provide business-to-business products and services, we communicate with our customers and business partners through their authorized employees and other representatives. We receive and may keep information we obtain from the time you initially contact us through our Website, by email, or other means.

This information may include:

  • Your name
  • Your company and title
  • Your facility/mailing address
  • Your e-mail address/IP address
  • Your telephone number
  • Records of your communications with us

The information we collect on our Website and through other communications is limited to your business-related information unless you choose to provide personal contact or other personal information in your communications with us. Onward Robotics may contact you about a submission you have made to the Website or through other means, including any content you provide.

We identify the number and source of visits (including via IP address logging) from different locations and develop anonymous information about how visitors find and use our Website so that we may improve its efficiency and effectiveness.

Onward Robotics may disclose your data when required or appropriate, including specific information upon governmental request, in response to a court order, when required by law, to enforce our Website policies, or to protect our or others’ rights, property, or safety, or to obtain assistance with fraud protection or investigation. We do not provide information to these agencies or companies for their marketing or commercial purposes.

Information related to job applications

The following personal information will be requested to apply for a job with Onward Robotics or to create an account on our careers website:

Information needed to create your online account:


  • First and last name
  • Telephone number
  • Email address
  • Country of Residence


  • Resume or C.V.
  • Employment history
  • Education history
  • Citizenship information

Links to other sites

Our Websites may offer links to other sites for your convenience. Other sites have their own terms of use and privacy policies. If you choose to visit one of these sites, you should review the policies that govern that particular site.

Automatic information

You may be familiar with the term “cookies,” which are unique alphanumeric identifiers. These cookies or other tracking technologies are placed on your computer when your web browser accesses our Websites. We use this information to educate us on things such as how you navigate to and around our Website, browsing and accessing content.  You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether to accept it. You may also elect not to accept cookies by changing the designated settings on your web browser. Not accepting cookies may prevent you from using certain functions and features of our Websites. You can control whether or not these cookies are used, but preventing them may stop us from offering you some services.

Logging, tracking, and metadata tools are used by websites, including ours, to collect and/or log Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Websites, the websites visitor’s location, the files visited, the time spent in each file, and the time and date of each visit. We collect these data using tools provided by Google Analytics, which then has information about our visitors available for its use. The Privacy Policy for Google Analytics is available at: 

Please note that our Website does not respond to “do not track” requests.

Information Collected and Used in Providing Goods and Services

Use of information

We may use your information for a range of purposes:

  • To provide you with access to our products and services.
  • To deliver our products and services.
  • To improve and develop our products and services.
  • To send you emails, e-newsletters, offers or other communications about our products and services.
  • To analyze and improve the products and services we offer.

Within our company and with our service providers

We may share information we collect from all of your points of contact within our organization. The information you give us and information about you may be combined with other personally identifiable information available from our records and other sources, yet only used for the specified business purpose, in the following categories:

Types of Third Parties Circumstances and Types of Data
Channel and Sales Partners Data provided by you or purchased by Onward Robotics to facilitate sales
Contractors Onward Robotics may share your information with third party product and service providers Onward Robotics retains to provide services to Onward Robotics or to provide services on Onward Robotics’ behalf (such as people and companies providing customer support, training, marketing and sales services; computer network infrastructure service providers; and software services providers ). These product and service providers are contractually restricted from using or disclosing this information except as necessary to perform their services or to comply with legal requirements.

Onward Robotics may share your information with governmental authorities and courts, independent external advisors (e.g. law enforcement, auditors, external legal counsel, or other professional consultants) as may be necessary to comply with a legitimate legal request, to prevent physical harm or financial loss, to establish, exercise or defend our legal rights or in connection with an investigation of suspected or actual illegal activity.

We do not share any PII data with our services providers at any time.

Right to transfer

In connection with a prospective or actual investment, reorganization, sale, or financing transaction, while unlikely, we may need to disclose personal information in order for the transaction party to conduct appropriate and legally permitted due diligence. If such a transaction occurs, the information we possess may be transferred as part of that transaction and we may retain a copy of the information post sale or transfer.

Information About Individuals

How do we protect information about individuals?

We use commercially reasonable organizational and technical measures to comply with the provisions of this privacy policy. Although we make reasonable efforts to protect information from unauthorized use, access, or alteration, we cannot and do not guarantee the security of all information and there is always a risk inherent in the electronic communication of information (including without limitation from unauthorized entry or use, telecommunication issues, hardware or software failure, and other factors).

Information for EU and CA Customers and Users

If you reside in an EU Member State or other EAA nation, you may have certain rights under the EU General Data Protection Regulation (“GDPR”) and related national legislation. Additionally some individuals may have certain rights pursuant to the California Consumer Privacy Act (“CCPA”). In general, some of the core tenants of both are summarized briefly below. To exercise your rights, please send us an email at We will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law. To protect your privacy and security, we may take steps to verify your identity.

You have the rights, among others, to know whether we are processing your personal information and what information we have; to have your personal information corrected; to object our processing under certain circumstances; to ask us to delete your personal information under certain circumstances, as long as it does not interfere with Onward Robotics’ ability to provide its Goods and Services. We will contact you if we need additional information from you to honor your request.

We encourage you to contact us directly and allow us to work with you to address your concerns.

How to Stop or Change Our Communications With You

At any time you tell us to stop sending you marketing or other communications or change your communications preferences, or if you have any questions regarding this Privacy Policy or believe that the privacy of your personal data has not been respected, you may submit a complaint by emailing us at with your request. We will investigate the issue and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you.

You may unsubscribe from receiving our communications, by clicking “unsubscribe” in an email you receive from us or emailing us at with the subject “Unsubscribe.”

Your Consent

By sharing information with us, you consent that we can use the information collected or submitted as described in this Privacy Policy. We may change or add to this Privacy Policy at any time so we encourage you to review it periodically. As an employee or agent of an Onward Robotics customer, your consent is collected by proxy when using our Goods and Services based on our agreements with our customer on the requirements of data collection for the proper utilization of our Goods and Services.

Effective as of September 2023